Kazuya Yanagisawa, Representative Director, Bravus Japan Co., Ltd.

 

Bravus Japan Co., Ltd. (hereinafter referred to as "our company") will endeavor to appropriately handle and protect personal information obtained from customers who use the services provided by our company (hereinafter referred to as "the Service") in accordance with the following regulations.
By using this service, you are deemed to have agreed to the following terms and conditions.
The definitions of terms used in this Privacy Policy are based on the Act on the Protection of Personal Information and related laws and regulations.

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1. Legal Compliance We will comply with the Act on the Protection of Personal Information and related laws and regulations, the guidelines established by the Personal Information Protection Commission, and this Privacy Policy, and will handle personal information lawfully and appropriately.

 

2. Purpose of collection and use of personal information
(1) We will obtain your personal information through lawful and appropriate means.
(2) When you use our service, we ask you to register personal information as necessary.
We will use the personal information you register for the following purposes:
1) Shipping of products related to this service and related operations; 2) After-sales service for products related to this service; 3) Providing products related to this service and related information; 4) Billing, refunds, payments for this service and related operations; 5) Notifying and providing products related to this service and related information; 6) Sending notices and other information from our company regarding this service; 7) Using this information as reference for future marketing activities; 8) Responding to inquiries and consultations from customers; 9) Improving the quality of telephone response and preventing problems
10) Other matters related to the above. Please note that we may record calls with customers to improve the quality of our telephone service and to prevent any problems.
In addition, in order to measure the effectiveness of advertisements, our website may obtain information from a tool operated by a third party about advertisements clicked before visiting our website (such as the date of the click and the website where the product was posted), and compare this information with your order information.

 

3. Restrictions on the use of personal information We will not use personal information received from customers for purposes other than those specified in the previous article.

Except as provided in Article 4, the information will never be disclosed, provided or transferred to a third party without the customer's consent.

4. Provision of Personal Information We may provide personal information in the following cases:
1) When providing personal information to a partner company in order to fulfill the purposes set forth in Article 2
2) When providing the service in connection with a merger, acquisition, or transfer of the business to which the service belongs.
3) When required by law

5. Joint Use We may share personal information received from customers with our business partners (sales partners).
(1) Items of personal information to be shared: Name, address, telephone number, email address, product purchase history,
History of inquiries and requests, etc.
(2) Scope of joint use: Product component manufacturers, contracted distributors, and your product suppliers.
(3) To achieve the purposes of use set forth in Article 2 of the Purposes of Use.

 

6. Content and accuracy of personal information We strive to manage personal information received from customers in an accurate and complete manner.

 

7. Ensuring safety, etc.
(1) We will take measures to protect against the risk of unauthorized access to, loss, destruction, falsification, or leakage of personal data.
We will take reasonable safety and protection measures and maintain such a system.
(2) When our employees handle your personal information, we will thoroughly inform them of the proper handling of personal information,
We will provide appropriate training and necessary and appropriate supervision.
(3) When we entrust the handling of your personal information to a third party, we will select a partner company that has taken appropriate safety management measures and will provide necessary and appropriate supervision to the third party. In addition, in this case, the personal information we entrust to a third party will be:
We will limit the information we collect to the minimum necessary to carry out the entrusted work.

8. Confirmation and Correction, etc. Upon a customer's request, we will take reasonable measures to enable the customer to disclose, correct, add, delete, etc. the details of their personal information after verifying their identity.
Furthermore, if a customer requests it, we will immediately cease using their personal information after verifying their identity.
However, due to the provisions of the Personal Information Protection Act or other reasons, we may not be able to respond to requests for disclosure, correction, addition, deletion, etc. of personal information.

9. Use of Cookies This service uses a technology called cookies to authenticate customers and manage orders. Cookies allow us to identify the computer you are using, but they do not identify you as an individual, and do not infringe on your privacy, so please use the service with confidence.
1) By using this service, your cookie information may be used by third parties to display our advertisements while you are browsing other websites.
2) Cookie information obtained by the third party will be handled in accordance with the third party's privacy policy.
3) You can disable cookies by changing the settings of your internet browser software.
However, in that case, restrictions may arise, such as the inability to use online functions required to use the Service.

10. Use of SSL When entering personal information, in order to ensure security, we use SSL to prevent this information from being intercepted, interfered with, or tampered with.
We use SSL (Secure Sockets Layer) technology.
*SSL is a function that encrypts information to prevent eavesdropping and data tampering when sending and receiving data. Using SSL makes it possible to send information more safely.

11. Revision of this Privacy Policy When we make any changes to the personal information we collect, the purpose of use, or other changes to this Privacy Policy,
We will make the changes public by posting them on this page. In that case, the revised privacy policy will apply from the date of publication.

 

12. Inquiries regarding personal information [Contact information]
4-9-7-304 Minamisenju, Arakawa-ku, Tokyo
Brabus Japan Co., Ltd.
Email: info@snmd-diamond.com
Phone: 03-3806-8458
Established on October 1, 2023